SADC model –national emergencytelecommunication plan(NETP) –March 2024
Foreword
Table of contents
Acronyms
1 Introduction
2 Description of the four phases of disaster management
3 Legislation and telecommunication regulations
     3.1 National plan for disaster management
     3.2 National emergency telecommunication plan
     3.3 Emergency telecommunications and ICT regulations
4 Organizational structure and relevant actors
     4.1 General disaster management organization structure
     4.2 Role of the minister in charge of telecommunications
     4.3 Role of the national regulatory authority for telecommunications
     4.4 National emergency cluster group
5 International cooperation
     5.1 Treaties and international cooperation agreements
     5.2 The Tampere Convention
     5.3 International cooperation
     5.4 Entry process for experts and equipment
6 Mitigation phase
     6.1 Vulnerability to disasters from natural hazards
     6.2 Maps and vulnerabilities
     6.3 Dedicated emergency telecommunications
     6.4 Telecommunication sector services
7 Preparedness phase: Early warning systems
     7.1 Emergency warning system
     7.2 Common alerting protocol
     7.3 Cell broadcasting technology and location-based SMS technology
     7.4 Capacity building and drills
     7.5 Support for vulnerable groups
     7.6 Contingency plans
     7.7 Standard operating procedures
8 Response phase: Communication and coordination
     8.1 Collection and analysis of information
     8.2 Emergency awareness and updates
9 Recovery phase: Reconstruction and improvement
Annex 1: Template for collection of information
     A.1.1 Inventory of telecommunication/ICT networks
     A.1.2 Disaster management network
     A.1.3 Private networks
     A.1.4 Contact information
     A.1.5 International telecommunication/ICT support
     A.1.6 Standard Operating Procedures
     A.1.7 Contingency Plans
Annex 2: Questionnaire